Shipping policy

You can select one of the two shipping methods at the time of order

1) We provide Shipping within New Zealand. Shipping charges for your order will be calculated and displayed at checkout.  Transit times vary upon location but generally range from 2-4 business days after shipment. Bulk freight for larger items can take up to 5-10 working days.

A copy of your tax invoice and tracking details will be sent to you the following day that order gets dispatched. 

2) Order Pick-up from our showroom. You may collect your order from our showroom located at 690 Great South Road, Penrose, Auckland 1061. Please allow up to 2-4 working days for us to organise this. You will be notified by email as soon as the goods are ready for collection.

Please ensure you bring with you:

- Email confirmation of your order.
- Credit card that was used to place the order (if a credit card was used).
- Photo ID: includes Driver’s licence, passport, proof of age card, government or armed services identification card. Please note that photo ID should matches the name on the credit card used to place the order.

 

Please note:
  • No pickups via Uber or other third-party delivery services.
  • No pickups will be allowed without order confirmation, matching ID and credit card.



Search flated.com

Commonly searched